Privacy Policy
1. General
We keep all customer personal information strictly confidential. We do not share personal data with third parties except in the cases listed below.
1.1 Legal requirements
We comply with applicable laws of the United States and the Commonwealth of Pennsylvania. If required by law or court order, we may disclose customer data.
1.2 Payment fraud
We cooperate fully with investigations involving payment fraud against us, our distributors, or resellers.
1.3 Theft
We cooperate with investigations where a registered user, distributor, or reseller reports product theft.
1.4 Distributor network
Customer contact information may be shared with the distributor or reseller who originally purchased the system or who requests support or upgrades on the customer’s behalf.
2. Personal Information
Personal information refers to data that identifies you as an individual. This does not include aggregated or anonymized data.
2.1 Consent
By purchasing, registering, requesting support, or using our products, you consent to the collection, storage, and use of your personal information under this policy.
2.2 Security
We apply industry-standard technical and organizational measures to protect personal information from unauthorized access or disclosure.
3. Information Collection
We collect personal information only when necessary:
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Orders: to process purchases and provide support
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Registration: to enable updates and support eligibility
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Support: to assist with product issues
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Software use: to improve products, prevent misuse, and enhance support
4. Data Retention
Personal data is stored only as long as necessary for the purposes described above.
5. Data Ownership
All data stored on our systems remains our property, subject to applicable data protection laws.
6. Your Rights (GDPR)
EU residents have the right to:
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Access their personal data
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Request corrections
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Request deletion of data
To exercise these rights, please contact us. Identity verification may be required.